FAQ

Frequently Asked Questions

Which models have appeared on TrueTeenBabes?
The Adobe Acrobat (.pdf) file here lists all 200 models that appeared on TrueTeenBabes over the years. Its updated or corrected monthly as more of the former models are added to this site.

Do you store my purchase for future downloads??
No, this is not a file hosting site and we are not able to store your orders for future downloads. Please download within 24 hours.

We suggest you back-up your purchase to an external hard drive shortly after downloading. We are not able to send files or links to your past orders.

This is not a storage or back-up site. You are fully responsable for protecting your purchase and backing up your own files.

What name will appear on my credit card?
Your card statement will show our commercial photography studio name of Group Five Photosports, Littleton, Colorado. USA and our customer service number of 303-474-4449

Will any packages be shipped to my home address?
No, this online store offers only files that are downloaded to your computer.

Can I use the videos I purchase for my own website or other purpose?
No, each video or other product is intended for personal, non-commercial use only and is protected by copyright, trademark and other intellectual property laws. Any redistribution or republication violates our terms & conditions.

Can I use a download manager to get my purchase faster?
No, a download manager will not speed up the download and will very likely cause the security features to be triggered. If that happens it takes 24 hours to reset. Don't use any download managers if you want a smooth transaction.

What is the DVD to Burn option?
With the DVD to Burn option you download an ISO file from our site to your local computer. An ISO file, also called a disc image, is a single file that’s an exact copy of an entire DVD. When you burn a DVD from an ISO file, the new disc has the same menus and viewing quality as an original disc delivered by mail. This results in higher quality viewing compared to the DVD Videos option.

Making a DVD from an ISO file is very easy to do on Windows and MAC computers. You must have a DVD burner (not just a DVD player) on your computer, a blank DVD and the correct software. If your DVD drive is a burner it should have the marking DVD-RW on the front of the disc tray.

The DVD to Burn Help File is available as an Acrobat file (.pdf) here.

What is the Blu-Ray to Burn option?
With the Blu-Ray to Burn option you download a large ISO file from our site to your local computer. An ISO file, also called a disc image, is a single file that’s an exact copy of an entire Blu-Ray. When you burn a Blu-Ray Disc from an ISO file, the new disc has the same menus and viewing quality as an original disc delivered by mail. This results in higher quality viewing compared to the Blu-Ray Videos option.

Making a Blu-Ray from an ISO file is very easy to do on Windows and MAC computers. Please remember that a DVD burner is not the same as a Blu-Ray burner. You must have a Blu-Ray burner (not just a Blu-Ray player) on your computer, a blank Blu-Ray Recordable Disc (BD-R) and the correct software.

The Blu-Ray to Burn Help File is available as an Acrobate file (.pdf) here.

What is the DVD Videos option?
DVD Videos are long video clips in standard definition (SD at 720 x 480). They are the same video as on the DVD but do not include menus and are slightly lower visual quality due to the conversion process.

They download in a ZIP file. When unzipped they are .mp4 files that play in almost all computers.

What is the Blu-Ray Videos option?
Blu-Ray Videos are full HD videos (1920 x 1080p) taken from the original Blu-Ray disc. They are long (up to one hour) and large files (up to 8GB) to download. They are the same video as on the original Blu-Ray disc.

What are HD Video Clips?
HD Video Clips are shorter (2-5 minute) video clips in the 720p HD size (1280 x 720p) that have previously been published on the TrueTeenBabes.com and related model fan websites. These are high quality clips created in the .mp4 format from the original camcorder footage.

We consider this the best size & quality package for most of our viewers because they play very smoothly - even on older computer systems, while maintaining HD quality and screen size.

What are Full HD Video Clips?
Full HD Video Clips are the same video footage as HD Video Clips (above) but are in the larger screen size known as 1080p (1920 x 1080p). These are high quality clips created in the .mp4 format from the original camcorder footage - not just upsized from old footage.

Generally we advise that only customers that have new computers, or stream videos through an X-Box or other system, purchase this size. Full HD Video Clips require a bit more computer power to play smoothly. Most customers will enjoy a smoother viewing experience with the slightly smaller HD Video Clips.

Why are some TrueTeenBabes videos are missing?
Many of the videos produced in early years were not recorded in HD format and don't meet the quality standards available here. Some original footage has been lost over the years.

What is the .mp4 video format?
The best video system for common computer, media player, Blu-Ray player and other usage is known as H.264. That codec (COder / DECoder) can produce great quality with small file sizes (quick to download) and can be used to produce a large variety of video formats and resolutions. Videos and movies encoded in the H.264 format can use a variety of extensions (end of file name). We have selected to use the .mp4 format for our videos.

Many Hollywood movie companies now use H.264 when creating Full HD Blu-Ray discs (its one of only 2 formats approved to meet Blu-Ray quality standards).

Using H.264 to produce an .mp4 file is the best option to keep video & audio quality good while allowing for a file size that is easy to download and store on your hard-drive.

The .mp4 format created using the H.264 codec / specification is so popular that many hardware manufacturers are creating video cards and other types of processors with the decoders built in - which improves quality of both the image and the playback smoothness.

The .mp4 format also allows us to embed a security tag to the files to help limit and trace pirating.

Will these videos play on all computers?
To play a .mp4 video the computer needs to be fairly modern and have the correct software installed. Here are some notes related to the more popular computer systems.

Windows 7 - The latest version of Windows comes with Windows Media Player 12 (WMP) installed. The Microsoft site states that .mp4 files will play automatically in WMP. At my office the files played instantly on all computers that have Windows 7 / WMP 12 without us installing anything.

If these new videos (.mp4) will not play automatically in WMP on your Windows 7 computer you should first try updating the player by opening it, clicking HELP / UPDATE. After the update try the videos again.

If, after updating, you are not able to play these files on your computer please review the Windows XP / Vista section below for easy solutions.

Windows XP or Windows Vista - Previous versions of Windows (XP and Vista) may have Windows Media Player 9, 10 or 11 installed. The newer version WMP 12 will not work on XP or Vista.

The Microsoft site states that .mp4 files will not play automatically in WMP 9, 10 or 11 unless an h.264 codec is installed. This leaves us with two options.

  1. You can install the codecs that you need.

    There are free codec packs available that are very easy to install. We have tested and prefer the Codec-Decoder available at Download.com (search Codec-Decoder Pack in top right). Its free and it doesn’t include its own player so the codecs are installed right in Windows Media Player (it detects and installs the 32bit or 64bit versions automatically).

    The first time you want to play a video file with this set-up please follow these directions. (A) Right Click the file and select Open With from the menu. (2) Scroll down the options and select Windows Media Player and be sure to check Always use the selected program to open this kind of file. That will set WMP to play them automatically in the future just by double clicking.

  2. You can install a free media player that has the codecs included.

    QuickTime is produced by Apple, it comes in a Windows version, is included with ITunes and plays all these files perfectly. You can download it here.

    VLC is a very popular free media player. Many have reported to us that they already use it for the various video formats they find online. You can find it at Download.com

    There are several other free media players out there that will play .mp4 videos. We have only tested QuickTime and VLC on our Windows XP and Vista. Be careful with other players so that you don’t accidentally install a virus or unwanted toolbar.

Mac OS X - The QuickTime player that comes with all MAC based computers and laptops already has the proper codecs for playing back h.264/.mp4 videos.

Many of our fans reported that they prefer the controls or options offered by third-party media players, including VLC (see Windows XP Section).

Linux OS Based Systems - We do not use Linux based systems here. The Linux users that helped with our .mp4 testing mentioned VLC played the videos fine.

Some may prefer the controls or options offered by third-party media players.