Download and Ordering Tips -
To make your video purchase and downloads go as smooth as possible please review and follow these simple policies.
Be Patient -
Many of the products here are very large downloads. We use a worldwide content delivery network to help speed the process but it is important to understand that these are not tiny files that will appear within a few seconds. Repeatedly clicking the download links slows the download by making the entire process restart and after the third click will trigger the security system to block further downloads.
Please be patient and allow the system to download.
Avoid VPN and Proxy Servers -
Using a VPN or proxy server to hide your identity can cause the downloads to fail due to the IP address rotation those services employ. We are are not able to reset our system to the same IP as the VPN or proxy if your download fails.
Avoid Cell Networks -
Cell phone networks, even 4G/LTE, do not maintain a steady connection from the Internet to your device and cause the downloads here to fail. Due to the revolving IP addresses they use, even if your device reconnects quickly the download will not restart (see below).
If on a mobile device orders and downloads should only be done from a steady WiFi connection.
Purchase IP address -
To insure that the download links are not shared or posted in public forums the security system on this site will only allow you to download your purchase from the same IP address used during the check-out process. This setting is built into the payment system and can not be turned off or manually adjusted.
It is best to not order from a friend's home, coffee shop or other shared WiFi network unless you're sure your connection is steady and you have adequite time to complete the download.
Avoid Device Limitations -
Don't try downloading a large file to a device that is not able to handle large files. The internal storage and SD cards in phones and pads use a format limited to 4GB maximum per individual file. Even the 32GB, 64GB internal storage chips and SD cards have that "per file" limitation built-in.
Andriod and iOS (Apple) mobile devices can't be used to directly download any of the items we offer above 4GB. The larger videos and video collections offered in the special category are intended for laptop or computer purchase, downloading and usage.
No Download Software -
The programs commonly called Downloaders or Download Accelerators do not work on this site. The files here are stored on a content delivery network (CDN) and the use of a downloader will trigger the security system to block further downloads.
Please disable any download accelerators before placing your orders.
Avoid Sleeping Systems -
Don't let the computer go to sleep. The screen saver and sleep settings, on both Windows and Mac computers, depend on keyboard or mouse usage. If you start a large download, walk away, and the computer goes to sleep after a few minutes, the network connection is shut off and that cuts the download. If downloading large files - it is best to turn off the screen saver and sleep functions so the computer stays awake to accept the download.
Download Time Limit -
Once your order has been placed you have 24 hours to complete the downloads before the secure links expire. Those links have a 3-click limit. Please do not repeatedly click links while trying to make downloads faster.
We suggest that you limit your purchase to only the items you are confident you'll be able to download within 24 hours. If you wish to order additional items please do so after completing the first purchase and downloads.
Back-Up Your Purchase -
This is not a file hosting site and we are not able to store your orders for future downloads. Please download within 24 hours.
We suggest you back-up your purchase to an external hard drive shortly after downloading. Our company uses the popular My Passport
series from Western Digital available at Amazon.com
This is not a storage or back-up site and you are fully responsable for protecting your purchase and backing up your own files.
Help Files and Lists -
The list of all TrueTeenBabes models is available here
(.pdf). A general help file for all our .mp4 videos is available here
(.pdf). A help file for DVD to Burn purchases is available here
(.pdf). A help file for Blu-Ray to Burn purchases is available here